Book a Ride
The service 98 percent of our riders book

Wheelchair transportation that keeps you in your own chair

Rear entry ramps, four point floor securement, and a driver who walks you in. No transferring, no lifting, and no steps to manage. Serving Lexington and Central Kentucky.

Call 859-347-7473 We answer the phone ourselves Send your trip details About two minutes, no commitment

Licensed and insured in Kentucky. Drivers are First Aid, AED, and CPR certified, as required by the state.

Zero transfers required
The loading sequence

How a wheelchair ride actually works

Most people have never seen this done and cannot picture it. Here is the whole thing.

01 We come to your door Your driver parks, walks up, and knocks. You do not have to watch for us from a window or come outside to meet the van.
02 The ramp comes down to ground level Our vans are rear entry, so the ramp meets the pavement with no step to climb. You roll on facing forward. There is no lift, no transfer, and no one picking you up.
03 Your chair locks to the floor Four securement straps anchor your chair to a track built into the floor. Then you get a lap and shoulder belt over the top of that. Same system every trip.
04 We walk you in at the other end The ramp comes down again and your driver takes you inside, to the right floor and the right waiting room, and stays until you are checked in.

That is the entire process. If you want to watch it before you book, there is a video in our gallery.

Watch the loading video
Equipment check

Will your chair fit in our vans

Short answer: probably yes. Pick what you use and see what happens on loading day.

What do you use?

If you are not sure whether your equipment will work, call us and describe it. We would rather answer that on the phone than have you guess.

Call 859-347-7473
Where riders go

The trips we run most

Some of these become part of your week. Others happen once. Both are handled the same way.

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Pricing

What wheelchair transportation costs

Three things set your rate: where we pick you up, where we drop you off, and the fact that wheelchair loading takes time that ambulatory service does not.

What sets your rate
Your pickup location Your destination Wheelchair loading time
What you get back One flat rate Quoted before you book, and no hidden fees. Anything extra, like wait time, is explained up front.
Flat rate, not metered You get a number before the trip, and anything extra, like wait time, is explained up front. No surge pricing. Private pay We accept cash, check, debit and credit cards, and FSA cards. Priced in the middle on purpose There are cheaper services that do not show up and premium services that cost far more than most families need. We sit between them. Waiting is optional If you want us to wait during a short appointment, that is available as an add on. If you would rather we come back, that is the standard round trip.
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Before you book

Questions about riding in your chair

The five things people ask us most before their first wheelchair ride.

No. You stay in your own chair from your front door to your destination and back. There is no transferring at any point.
Tell us the make and size when you book. Our rear entry ramps and floor track accommodate manual chairs, power chairs, and scooters, and knowing the dimensions ahead of time means we bring the right van and allow the right amount of time.
Yes. One additional family member or caregiver rides at no extra cost, including in the wheelchair accessible vans. Tell us when you book so we hold the seat.
Four straps anchor the chair to a track in the floor, and you wear a lap and shoulder belt on top of that. Both, every trip.
As early as you can manage, especially for standing appointments like dialysis. We do our best to accommodate same day requests, so call even if it is short notice.
Call 859-347-7473 See all frequently asked questions
Serving Lexington and Central Kentucky

Let us get you there

Whether it is a standing dialysis schedule or a one time ride home from the hospital, we will treat you the way we would want our own family treated. Call us and we will walk you through it.

Call 859-347-7473 Book a Ride

Monday through Friday, 6:00 AM to 6:00 PM. Saturday and Sunday: By appointment plus waiting cost. *By appointment with wait time. Wait time fees are an additional cost.